Privacy Policy and Terms of Use
Guiding Principles:

In connection with your transaction, Abel West Auto Center may acquire information about you as described in this notice, which we handle as stated in this notice.

We may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc This personal information is collected and used by Abel West Auto Center staff for the purpose of facilitating a relationship or business transaction.

Our website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers.

Abel West Auto Center does not sell, rent or disclose e-mail addresses to other organizations.

Please read Abel West Auto Center's privacy policy before using this website. By using Abel West Auto Center's website, you acknowledge and agree you have read and agree to the following privacy terms.

In connection with your transaction, whether online or at our dealership, Abel West Auto Center may acquire information about you as described in this policy, which Abel West Auto Center handles as stated in this policy. Abel West Auto Center may collect personally identifiable information such as name, postal address, telephone number, email address, social security number, date of birth, etc. While Abel West Auto Center makes reasonable efforts to secure all data submitted via this website, Abel West Auto Center cannot guarantee security of personal information, and all information submitted via this website is at your own risk. 

By visiting this website and/or agreeing to share your location with Abel West Auto Center, Abel West Auto Center may acquire non-personally identifiable information about you, such as your geographic location, internet service provider, internet browser, IP address, search engine or referral source you used to access this website, and browsing preferences. By using this website, you acknowledge and agree Abel West Auto Center may use this anonymized information to improve the experience of our customers and visitors to this website. 

Abel West Auto Center uses cookies on this website to help collect some identifiable personal data. The cookies also enable Abel West Auto Center to tie the URL of the device you use to provide certain personal information on Abel West Auto Center's website to other personal information you may provide to Abel West Auto Center at the dealership. This personal information is collected and used by Abel West Auto Center for the purpose of facilitating a relationship or business transaction and customizing Abel West Auto Center's interaction with you. By entering and using our website, and by voluntarily providing Abel West Auto Center with your personal information, you consent to Abel West Auto Center tying your personal information to the URL of the device you use to enter Abel West Auto Center's website. Disabling the cookies on your web browser or withholding your personal information at the dealership will prevent Abel West Auto Center from tying your URL to any personal information you provided to Abel West Auto Center at the dealership.

In addition, Abel West Auto Center or our business partners use Google Analytics to help collect and process some of the information Abel West Auto Center collects about you. To learn more about how Google uses data when you use this site, please review Google’s privacy policy here: www.google.com/policies/privacy/partners/. 

Abel West Auto Center's website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on our servers. SSL-capable browsers typically have a symbol on the browser window to indicate when they are in a secure mode. In addition, the URL will begin with "https:" for all browsers. 

Abel West Auto Center only shares your information with our affiliates or business partners, and such disclosure is made only in connection with our regular business practices. Abel West Auto Center does not sell, rent, or disclose email addresses to any other organizations. 

If you have any questions about this policy or Abel West Auto Center's privacy practices, please contact Abel West Auto Center.

Abel West Auto Center
3925 Alhambra Ave. MArtinez, Ca 94553
(925) 957-1522

 

CALIFORNIA CONSUMER PRIVACY ACT (CCPA)
Supplemental Privacy Notice for California Residents

This supplemental privacy notice gives California residents additional information required by the California Consumer Privacy Act (the “CCPA”).

1. Your Rights

The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you during the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to opt-out of having their personal information sold1. CCPA also gives California residents the right to request deletion of your personal information.
This notice provides information about the categories of information that we collect from California residents generally, the sources of the information, the purposes for which we use the information, and the categories of third parties to whom we disclose the information for business purposes.

If you are a California resident, you may exercise your rights or authorize another person to act on your behalf by contacting us in one of the following ways:
• Phone: 925-957-1522
• Email: rabel@driveabel.com
• In-person or in writing
• Contact Page https://www.abelwest.com/about-us/

Please note that we may need to verify your identity before we can fulfill your request. If you are exercising rights on behalf of another person, please be prepared to provide proof that you have been designated as an authorized agent. Also, please understand that these rights are subject to some limitations, such as when we are retaining data to comply with our own legal obligations.

1The CCPA provides California residents with specific privacy rights, including the right to receive a privacy notice, the right to know what information we have collected about you during the past 12 months, and the right to know what categories of personal information we have shared with third parties. CCPA gives California residents the right to opt-out of having their personal information sold. CCPA also gives California residents the right to request deletion of your personal information.

Category and Sources of Personal Information

Representative Data Elements

Purpose for Collecting and Sharing the PI

Categories of Third Parties to whom this type of Personal Information is Disclosed for a Business Purpose

Categories of Third Parties to whom this type of Personal Information is Sold

Information about Your Rights and Choices

Contact Information

We collect this type of information from:

You
Data elements in this category include:

Full name, nicknames or previous names (such as maiden names)
Mailing address
Previous mailing addresses
Email Address
Phone number
We use this type of information to identify you and communicate with you, including:

For our Everyday Business Purposes[2]
To provide customer service

We may disclose this type of information to:

Automobile Manufacturers
Digital Marketing Agencies working with the dealership, dealer group, and/or automotive manufacturers
Other third parties (including government agencies) as required by law, such as pursuant to legally binding subpoenas, court orders, and similar instruments.
We do NOT sell this information.

You can opt-out of having your contact information used for direct marketing. To do this, visit our Privacy Policy and Consumer Rights . We will also delete your personal information from our marketing analytics files or de-identify it, so that it cannot be associated with you. We will retain a record of your marketing choice.

We cannot delete the contact information associated with your transactions with us in all cases, as these are needed for our internal business purposes and to comply with law. We will retain your information in accordance with our records retention program and securely delete it at the end of the retention period.

Government-issued identification information numbers

We collect this type of information from:

You
Data elements in this category include:

Social security number
We use this type of information:

For our Everyday Business Purposes
For customer verification, credit and reference checks
We may disclose this type of information to our Service Providers and to:

Consumer reporting agencies
Other third parties (including government agencies) as required by law
We do not sell this this information.

We will delete these data elements upon request unless required for internal business purposes and/or to comply with law. We will retain your information in accordance with our records retention program and securely delete it at the end of the retention period.

Unique Identifiers

We collect this type of information from:

You, when you interact with our website using your devices.

You, when you create an account

Data elements in this category include:

Device type identifier (e.g. Desktop, Mobile)
Cookie ID, assigned when you visit a website for which V12 Software provides advertising and/or website services.
Account ID, created at sign-up (account-enabled websites only).
We use this type of information:

To identify you or your device, including to associate you with different devices that you may use
For record-keeping and reporting, including for data matching
For metrics and analytics,
To track your use of products, services, websites, including for ad delivery and personalization
For our Everyday Business Purposes.
Affiliates and Service Providers and to:

Third parties who assist with our information technology and security programs
Third parties who assist with fraud prevention, detection and mitigation
Lawyers, auditors, consultants and others who provide professional services to Acme
Other third parties (including government agencies) as required by law
We do not sell this information.

You may request to review the data we currently have associated with you. To do this, visit our Privacy Policy.

You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again.

Transaction and Interaction Information

We collect this type of information from:

You, when you create an account (available only on selected websites)
Data elements in this category include:

Customer account name; vehicle “Price Watch” and “Save” history
Non-biometric authentication (password)
We use this type of information:

To fulfill our business relationship with you
For internal business purposes, such as training, reporting and analytics
For our Everyday Business Purposes
We may disclose this type of information to:

Third parties with whom we have joint marketing and similar arrangements
Lawyers, auditors, consultants and others who provide professional services
Other third parties (including government agencies) as required by law
We do NOT sell this information.

We cannot delete transaction data, as these are needed for our internal business purposes and to comply with law. We will retain your information in accordance with our records retention program and securely delete it at the end of the retention period.

Inferred and Derived Information

We create inferred and derived data elements by analyzing online and behavioral data. We collect this type of information from:

• You when you interact with our websites and advertising.
Data elements in this category include:

Propensities, attributes and/or scores generated by internal analytics programs and used for advertising and website personalization
We use this type of information:

To personalize content
To better understand you and to understand our customers generally
To design products, services and programs that delight our customers
For internal business purposes, such as quality control, training and analytics
For our Everyday Business Purposes
We may disclose this type of information to our Affiliates and Service Providers and to:

Third parties with whom we have joint marketing arrangements
Lawyers, auditors, consultants and others who provide professional services to us
Other third parties (including government agencies) as required by law
We do NOT sell this information.

You may review the data we currently have associated with you by locating the Privacy Policy.

You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again.

Online & Technical Information

We collect this type of information from:

You and from your computer or devices when you interact with our platforms, websites and applications. For example, when you visit our websites, our server logs record your IP address and ot
her information.

Automatically, via technologies such as cookies, web beacons, when you visit our website or other websites.
Third parties, including computer security services and advertising partners
We also associate information with you using unique identifiers collected from your devices or browsers.

Data elements in this category include:

IP Address to determine general location (zip code)
Device characteristics such as form factor, OS, and browser info
Unique anonymized website user identifier
Browsing data such as website pages visited and actions taken
First Party Cookies
Third Party Cookies
Web beacons, clear gifs and pixel tags
We use this type of information:

For website content personalization
For system administration, technology management, including optimizing our websites and applications,
For information security and cybersecurity purposes, including detecting threats
For recordkeeping, including logs and records that maintained as part of Transaction Information
To better understand our customers and prospective customers and to enhance our Relationship Information, including by associating you with different devices and browsers that they may use
For online targeting and advertising purposes
For our Everyday Business Purposes
We may disclose this type of information to our Affiliates and Service Providers and to:

Service Providers, including to social media companies such as Facebook which use the data only to identify which of our customers use their platforms so that we can deliver ads to you on the platform
Ad Exchanges to allow delivery of ads tailored to your preferences
Lawyers, auditors, consultants and others who provide professional services to us
Other third parties (including government agencies) as required by law
We do NOT sell this information.

To request deletion of online targeting data [link to cookie policy]

You may review the data we currently have associated with you by locating the Privacy Policy.

You may review your data, request that we do not sell the data, or even request that we delete the data. Please keep in mind the data is collected from website interaction and should you return to a website later we will begin collecting information again.

Credit Application Information

We collect this type of information from:

You when you complete a credit application on the website
In addition to Contact Information, data elements in this category may include:

Social Security Number
Date of Birth
Residence type, monthly payment, and time at residence
Employment information, including current and former employers, occupation, monthly income, and time on job
We use this type of information:

For our Everyday Business Purposes
We may disclose this type of information to our Affiliates and Service Providers and to:

Third parties with whom we have joint marketing arrangements
Lawyers, auditors, consultants and others who provide professional services to us
Other third parties (including government agencies) as required by law
We do NOT sell this information.

You can review your credit application information. To do this, visit our Privacy Policy. We will also delete your personal information from our marketing analytics files or de-identify it, so that it cannot be associated with you. We will retain a record of your marketing choice.

We cannot delete the credit application information associated with your transactions with us in all cases, as these are needed for our internal business purposes and to comply with law. We will retain your information in accordance with our records retention program and securely delete it at the end of the retention period.
Additional Disclosures for Large Businesses [IF APPLICABLE: Include statistics related to consumer rights requests as required by CCPA for businesses that process PI pertaining to more than 4 million consumers]

[1] Personal information of children under 16 cannot be sold without affirmative consent.  V12 Software does NOT sell any personal information, including that of children under the age of 16.

[2] Everyday Business Purposes encompasses the Business Purposes (as defined in the CCPA) and following related purposes for which personal information may used:

To provide the information, product or service requested by the individual or as reasonably expected given the context in which with the personal information was collected (such customer credentialing, providing customer service, personalization and preference management, providing product updates, bug fixes or recalls, and dispute resolution)
For identity and credential management, including identity verification and authentication, system and technology administration

To protect the security and integrity of systems, networks, applications and data, including detecting, analyzing and resolving security threats, and collaborating with cybersecurity centers, consortia and law enforcement about imminent threats

For fraud detection and prevention
For legal and regulatory compliance, including all uses and disclosures of personal information that are required by law or for reasonably needed for compliance with company policies and procedures, such as: anti-money laundering programs, security and incident response programs, intellectual property protection programs, and corporate ethics and compliance hotlines,

For corporate audit, analysis and reporting,
To enforce our contracts and to protect against injury, theft, legal liability, fraud or abuse, to protect people or property, including physical security programs

To de-identify the data or create aggregated datasets, such as for consolidating reporting, research or analytics,
To make back-up copies for business continuity and disaster recovery purposes, and
For corporate governance, including mergers, acquisitions and divestitures.

Inferred And Derived Information
V12 Software collects a limited set of data based on user interaction with a website with the intent of using the same data to personalize website experiences and target advertising that matches user interests. The kinds of data collected includes, but is not limited to, website visits, areas of interest and time spent on the website, IP address to determine location, platform type and referring pages. Under the California Consumer Protection Act, you have a right to request access to and control over data collected by V12 Software for the purposes named above. Please Contact Abel West Auto Center to select actions from the options below:

- Review my personal information
- Optout of sale of my personal information
- Delete my personal information

Contact Abel West Auto Center:  https://www.abelwest.com/about-us/

 

 

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